Welcome to the Best Western Palace Hotel and Casino.

As the General Manager of the hotel I pride myself in leading the operations, teams and processes to drive business and guest service’s success within the Isle of Man’s premier entertainment, complex hotel.

From training and developing staff to ensure our guests receive the best service we can provide. I personally aim to oversee and resolve any customer issues and concerns that might occur to achieve and excel maximum levels of guest service and satisfaction.

We are looking forward to welcoming you to our hotel, whether it will be for  business or leisure trip. We hope you will always find quality and affordable accommodation to meet your needs.